Why Does Xfinity WiFi Keep Turning Off? 6 Fixes
Comcast Xfinity has been a trusted Internet service provider. Users can sometimes experience unexpected connectivity issues, just as with other service providers. Users report that Xfinity WiFi keeps turning off repeatedly. Here’s a detailed troubleshooting guide to help you solve the problem if you have an Xfinity Internet connection.
Why does Xfinity WiFi keep turning off?
1: Check for loose cables
Most internet problems and WiFi issues users experience are caused by loose cables. Your WiFi may keep switching on and off randomly due to a loose cable. You should inspect all cables connecting to your modem. You should make sure the cables are in good condition. Make sure you inspect any connectors and splitters.
2: Check for Signal Interference
Signal interference from other devices could also be a reason why your Xfinity WiFi is not working well. Signal interference can come from multiple devices so it can be hard to identify which one is responsible. The most common sources of electromagnetic radiation that can interfere with WiFi signals are kitchen appliances and baby monitoring.
3: Check the Distance Between Your Device and Your WiFi Router
WiFi routers are intended to deliver the Internet within a certain range. Indoor settings are often affected by heavy furniture and walls. To determine if your issue is caused by distance, you can take your phone, tablet, or laptop closer to the WiFi device.
4: Check for Service Outage
Service outages can sometimes cause WiFi to stop transmitting the Internet. You should find out if your service is being interrupted. This can be done by accessing the Xfinity My Account app. You can also log in to your Comcast account to check it. You can also visit the Xfinity status center. Call 1-800-Comcast to check for service interruptions.
5: Factory Reset or Restart Your Router
Sometimes, the problem can be fixed by simply restarting your router and resetting it. Turn off your router, then turn it on again after a few minutes. To verify that the problem is solved, you can check here. If the problem persists, you can proceed to factory reset the router. In most cases, the problem can be solved by restarting the router and factory reset.
6: Disable any security software that you are using
There is a possibility that your device might not be able to access the WiFi connection if you have security software installed. It could have flagged the network as unsafe. Disable security software to reconnect to WiFi.
If you are still having problems after trying all of the above steps, you can contact Comcast customer service and ask for their technical team to resolve the issue.