6 Ways to Fix Xfinity WiFi Works But No Ethernet

In our technology-driven day, having access to the internet is quickly becoming, or we could even say that it has already reached, the pinnacle of importance for people. People in this day and age have adequate access to all of the services that are required to properly manage the internet. Wi-Fi is more popular than Ethernet because it enables users to access the internet from a distance, which makes it more convenient for most people. When you are working on your significant project, however, the results of your speed tests will be most accurate if you use wired internet or Ethernet.

When it comes to Xfinity Internet, it offers both the wired internet and the wireless internet as choices for its customers. Users of Xfinity have reported experiencing difficulties with their Ethernet connection, which is a disappointing development. Despite the fact that it is entirely wired and direct, it has been experiencing complete outages as well as abrupt slowdowns.

On the other hand, the Wi-Fi connection isn’t having any problems at all. What may the possible explanation be? To tell you the truth, there are a number of reasons for it, and there are also ways to fix the problem. In this post, we will walk you through some effective troubleshooting techniques that will allow Xfinity Internet customers to make use of their Ethernet connections without any further difficulty.

WiFi from Xfinity:

Comcast, the company that powers Xfinity Wi-Fi, also operates a number of hotspots where they provide a wide variety of wireless internet services. Users of the Xfinity Wi-Fi service may take use of the most robust and stable Internet connections, as well as the quickest hotspots, even while they are mobile.

Ethernet service from Xfinity:

Xfinity is qualified to offer certain first-rate Ethernet home connections that are capable of delivering the highest possible speeds. They will offer you with the manual that you need to install the Xfinity router properly so that you may have a reliable connection throughout your home.

Failure to Establish an Ethernet Connection with Xfinity:

The Ethernet connections of many users who have chosen for wired connections from Xfinity are experiencing significant outbreaks and slowdowns, but their Wi-Fi connections continue to function normally. There are a number of contributing variables that result in Ethernet users having such poor internet access. Here are some:

Outdated software and hardware.
Versions of several programmes that have since expired.
devices inside the network have a poor connectivity to one another.
Incorrect positioning of the Xfinity router.
Utilization of devices that are not compatible with one another.
devices that are either not configured at all or that have an incorrect configuration.
Invalid Internet service provider address, etc.
The variables that have been discussed above are the most typical ones that are likely to take your tranquilly away when they do occur. Despite this, you are in luck because Xfinity provides you with some fantastic and speedy troubleshooting techniques that may be able to assist you in regaining your Ethernet connection while you are utilising their service.

How Do I Diagnose And Fix The Problem Where My Xfinity WiFi Is Working But My Ethernet Is Not?

It is now much simpler to restore an Ethernet connection that has become inaccessible thanks to the effective troubleshooting procedures that have been provided below.

Turn off your wireless internet connection: If hearing this fact has caught you off guard, it’s understandable. If you can believe it, the solution to your problem could be as simple as turning off or disconnecting your Wi-Fi connection while still having both Ethernet and Wi-Fi capabilities on your Xfinity box. How? If your personal computer or another device had access to both of these connections, it would eventually select an Ethernet connection rather than your Wi-Fi connection. Despite this, it would continue to show the icon for Wi-Fi. If you are itching to get some work done on your Ethernet connection, the following is how you can turn off your wireless internet service:

Select the Wi-Fi icon with the right mouse button.
Click the option that says “Open Network and Internet Settings.”
Select the “Wi-Fi” tab by clicking on it.
Turning it off can be done now.
It is possible that this will assist you in maintaining a smooth operation of your Ethernet connection. But if it didn’t work out, you should keep moving forward to the other solutions. It is strongly suggested that you verify your settings once again to ensure that you have activated the Ethernet connection in the most appropriate manner. Why so? Because there are instances where users fail to remember to turn on the Ethernet.

Conduct Speed Tests Sometimes the internet speeds given by your service provider are not sufficient enough to let your wired connections work properly. You may find out if this is the case by conducting speed tests. Conduct speed testing over your Ethernet connection. Be sure to maintain the Wi-Fi switch in the off position. If the speeds that you actually received do not correspond to the speeds that you selected, contact Xfinity’s customer service department as soon as possible.

Switching ports is something that should be done frequently because it helps improve performance. It helps you avoid a lot of bother and hassle as a result. You can use a different Ethernet port on your router to connect your cable. If everything goes as planned, you should have a detective router by this point. Despite this, you always have the option of consulting the Xfinity user manual.

Make Sure Your Connection Is Secure Making sure that all of the network’s hardware is correctly connected is a preventative step that should also be taken.

In the event that your connected devices or the Xfinity router are damaged, which is the cause of the total internet outage you are experiencing with Xfinity Ethernet, you will need to replace any outdated or expired versions of the software or hardware. Be sure to replace any components that are incompatible with one another as well as any versions that have run their course.