Table of Contents
Verizon Cloud Deleted Pictures: 3 Reasons
Cloud storage is the best option for people who are struggling with storage. Your phone will not have to store any more data. Cloud storages also offer better access to media anywhere in the world.
Verizon users use a Verizon cloud for media and files protection. We have provided information on the Verizon cloud deleted photos issue that some users are experiencing.
Verizon Cloud Deleted My Pictures
1 Policy Upgrade
The primary reason pictures were deleted was that you were using the cloud for free. Verizon changed the plan so that every cloud user must upgrade to the premium storage plans in order to continue using the cloud storage. However, if the user doesn’t upgrade to the premium cloud storage policy, their account will be deleted. You will also lose your photos.
First, Verizon sent out the notice about the change. Some people also made the decision. Verizon provided 1TB and 500GB cloud storage plans to users. The users who were not eligible for free cloud storage had 30 days to make a decision. If you’ve lost media or photos, call Verizon at 800-922-0204.
They might be able pull out media for you so that you don’t lose any important data. If you plan to continue using the cloud storage, they will retrieve the photos and you will need to subscribe for the premium plans. You will also need to ask them about unarchiving content so that you can access files and media.
2: Recovering the Files
There is a way to retrieve files and media files from Verizon cloud storage that have been deleted. We have provided the following steps to help you follow:
- Sign in to your My Verizon account first.
- Navigate to the account section, and then move to Verizon Cloud via the apps section
- Tap on the “Manage Add-on” button
- Next, click on the access cloud option to move to the settings
- Click on the trash button in the settings section and select the data you wish to retrieve.
- Click on the desired file to open it. Tap on the restore icon, and then hit the OK button.
3) Additional Details
People have been having trouble with media files ever since Verizon changed their policy regarding free cloud storage. This is because they didn’t pay attention to the notifications. Verizon sent out alerts to make sure users upgraded to premium services or created another backup. Verizon users can still store their contact numbers free of charge, even after the policy has been changed.
