Extenders are a great way to extend your WiFi coverage, but if you’re not using the extender’s WiFi network to connect to the internet, you might not be getting the best experience. In this article, we outline some common fixes for issues connecting to an extender’s WiFi network.

Verify That Your Extender Is Located in the Same Network as Your Router

If you are not able to connect to your Extender’s WiFi network, you may need to verify that your Extender is located in the same network as your Router.

To verify that your Extender is located in the same network as your Router:

1. Open a web browser on your computer and type the IP address of the Extender into the address bar.
2. If you are using a dual-band Extender, click on the link that appears on the home screen of the Extender. This will open a web page that displays information about the device, including its IP address.
3. If you are using a single-band Extender, open the “Extender” app on your mobile device and enter the IP address of the Extender into the “Find My Device” section.
4. If you are still unable to connect to the WiFi network, please contact our customer service team for assistance.

Reset Your Extender’s Router

If you are not able to connect to your extender’s WiFi network, there are a few things you can do to try and fix the issue. First, reset your extender’s router. This will usually solve the problem. If that doesn’t work, you can try connecting your extender directly to your router using an Ethernet cable. Finally, if all of these solutions fail, you can call us at 1-800-927-7827 and we can help you troubleshoot the issue.

Change Your Password on Your Extender

If you are not connected to your extender’s WiFi network, there are a few things that you can do to fix the problem.

First, change your password on your extender. This will help to ensure that you are connecting to the extender using the correct password.

If that does not work, you may need to reset your extender. This will remove all of the stored settings and configurations on the extender and start from scratch. You should then connect to the extender using the same WiFi network that you were using before the problem occurred.

Disable your Extender’s Auto-Connect Feature

If you are experiencing problems with your WiFi network and your Extender, you may need to disable the auto-connect feature. This can fix many issues.

To disable the auto-connect feature:

1. On your Extender’s main screen, tap the three lines in the top left corner.
2. Under “Settings,” tap “Network Settings.”
3. Tap “WiFi Connections.”
4. Under “Auto-Connect,” select “Off.”

Check for and Remove Unwanted Devices Connected to your Extender

If you are not able to access your extender’s WiFi network, there may be devices connected to it that you do not want access to the network. One way to check for and remove these devices is by checking for open ports on your router and then closing any ports that are not needed. You can also try disabling any unnecessary applications or programs on your computer that may be interfering with the WiFi signal. If all of these measures fail, then you may need to contact your extender’s manufacturer for assistance.

Finally, Try Restarting Your Device

If you are having trouble connecting to your extender’s WiFi network, there is one easy solution. First, try restarting your device. This may solve the problem and allow you to connect to the extender’s WiFi network.

If that doesn’t work, another solution is to check your device’s settings. Make sure that you are connected to the extender’s WiFi network and that the device is set to use that network rather than your home WiFi network. If you are still having trouble connecting, please contact us for assistance.

Categorized in: