7 Ways To Fix TracFone Not Receiving Texts Issue
Even though TracFone is not one of the most well-known names in the telecoms industry, many of you have made the switch to TracFone in recent years.
Their key selling point is that they provide a way for their customers to avoid being locked into an unwelcome monthly contract, and the fact that they offer both phones and mobile services at a reasonable rate gives them a significant advantage.
When TracFone first started out, they were hampered a little by the fact that they did not have any high-tech Android or Apple-powered phones available in their lineup.
However, since implementing these changes, their customer base has continued to grow and demonstrate their commitment to the brand. Essentially, their customer base is made up of people who don’t use their phones very much but who nonetheless need to be reachable at all times for various reasons.
The idea is that you won’t end up paying for a bunch of minutes that you won’t actually utilise at some point. You can also top up your account by purchasing an airtime card for 60, 120, 200 minutes, or any other amount you like. In most circumstances, this card will expire after 90 days, regardless of whether or not you have used your minutes on it.
When you stop to think about it, it’s actually a pretty good business strategy. It’s no surprise that they’ve been able to establish themselves as a successful mobile phone service. Cell phones to an endless number of people, with the cost of the phones subsidised by their partners, is nothing short of a brilliant move!
Having said that, there is absolutely no chance that you would be reading this article if the service was completely free of issues. Not receiving messages is one of the most aggravating of the numerous little issues that TracFone users have to deal with, and it is arguably the most common.
Unfortunately, there has been a significant increase in the number of users reporting this issue – being unable to send or even receive text messages – in recent weeks.
So, in an attempt to put things right, we’re going to walk you through some procedures that will assist you in troubleshooting the problem and, possibly, in repairing it yourself. In the event that this is the information you have been seeking for, you have arrived at the correct location!
Why am I not receiving text messages on my TracFone device?
The consumers themselves are prone to making a series of small mistakes that cause our phone service to suffer tremendously as a result.
Unfortunately, it is very easy to make these types of blunders. So much so that it’s possible that you haven’t even realised that you’ve made any changes.
As a rule of thumb, while troubleshooting a problem from home, check all you can on your end to be sure the problem isn’t with you. In the end, it just saves a great deal of time, work, and, on occasion, embarrassment in the long run.
Consequently, before contacting customer service, let’s double-check that we’ve covered all of our bases first. Some of the most common reasons why your TracFone isn’t sending or receiving SMS and MMS messages are listed in the section below.
I’m not connected to mobile data at this time:
If your TracFone is not connected to your cellular data services, it will be unable to perform any of the functions you require.
Having Problems With Your Texting App? Here’s What to Do:
On rare occasions, your texting app may become infected with flaws, rendering it completely incapable of performing any functions in a consistent manner.
Additionally, if you do not have the most recent updates installed on your phone or if your phone is turned off in the middle of an update, this can result in these kind of issues.
Third-Party Apps That Are a Problem:
Among the many potential reasons of the problem, third-party applications are the most common source of poor device performance.. They have the potential to cause significant damage to your service if they are poorly designed or created with malicious intent.
What Should I Do If My Tracfone Isn’t Receiving Text Messages?
Our step-by-step guide will walk you through the process of troubleshooting the problems you’re having sending and receiving messages on TracFone.
Before we get started, don’t be concerned if you aren’t particularly ‘techie.’ Designed to be accessible by anyone, each of these solutions will not necessitate the use of dangerous procedures that could potentially cause irreparable harm. With that said, let’s get this party started!
1. Move to a different location:
Change your current location.
In the event that your TracFone is not sending or receiving SMS, the first thing you should do is attempt to shift your current location within the house or region you are in.
Take a short walk away from where you are currently standing and try again. Although it may seem obvious, some older homes have walls that actively block you from receiving a good signal.
Another basic adjustment, but we have to start with the tiny stuff first so that we can rule out everything else as an option.
Replace the TracFone with a new one.
2. Restart your Tracfone device.
If individuals simply tried turning their devices off and on again before calling, one of the most prevalent jokes in the IT industry would be that all of the professionals would be out of a job.
It actually does work on a consistent basis! So, with that in mind, the next thing we need to determine is whether a reboot will resolve the issue completely.
For at least 30 minutes, try turning off your phone to see if it helps.
After then, you can turn it back on again.
With any hope, that’s exactly what it required, and you should be back up and running in no time. If this is not the case, it is time to go on to the next stage.
3. Make sure your software is up to date:
Ensure that your software is current.
Despite the fact that they may not seem like a big concern, unresolved software upgrades can have a significant impact on the performance of your phone.
Occasionally, the device will simply become sluggish and slow down. This is considered a minor issue. Many more serious issues, on the other hand, can arise if these issues are not addressed on a long-term basis.
So, if you have a backlog of software upgrades that need to be completed, there is no better time than right now to get them all completed.
The likelihood that this will repair all performance difficulties with your phone, as well as the texting issue, is quite high.
4. Delete the data and cache from your messaging apps:
Given the fact that you have reached this stage in the article, you can consider yourself extremely unlucky in that none of the solutions have worked thus far.
It’s time to get a little more strong and severe with your troubleshooting if nothing else has worked so far. The next step is to delete all of the information from the texting application.
When there is a shortage of space or none at all, it is not uncommon for performance concerns to manifest themselves in some form. While we’re about it, it wouldn’t hurt to empty the cache RAM as well while we’re at it.
Delete the data and cache from your messaging apps.
5. Delete the Cache Partition (optional).
Is this still not working? For the time being, there is no big issue. Wiping off the cache partition is the next item to cross off your to-do list.
6. Uninstall any third-party applications that have been installed:
In addition to what we’ve already said, some third-party programmes might be so badly or maliciously constructed that they can completely degrade the speed of your phone.
Think back to any apps you may have downloaded around the time you began to notice that you were having problems sending and receiving texts. If you have any questions, please contact us.
After that, remove everything from your phone that pertains to that time period. Always double-check whether you can send texts between each deletion to ensure that you don’t lose any data.
This type of problem will rarely, if ever, be caused by widely used apps that have been downloaded from trusted sources.
Checking customer reviews before installing anything is always a good idea in the future. There are a plethora of subpar applications available.
7. Reset the system to its factory settings:
Having reached this point, we have pretty much gone over every action that you may possibly perform at your convenience.
In other words, when nothing works in terms of’soft’ troubleshooting, it’s time to either get tough or go home.
The final step is to perform a factory reset on your device. If everything goes according to plan, this should put an end to the situation.
Texting Issues on TracFone: Troubleshooting Guide
There you have it, the conclusion of our post on how to resolve texting problems with TracFone.
Hopefully, one of these solutions turned out to be a success. If not, we’re afraid to say that the problem is not on your side and that you will need to enlist the assistance of professionals to handle it.
If, on the other hand, you have discovered that there is another manner of resolving the issue, we would be pleased to hear about it so that we can pass the information on to others.