Roku Keeps Freezing And Restarting: 8 Ways To Fix
Roku gained the lead in terms of cost-benefit analysis for streaming devices due to the fact that their library has more than 500,000 TV episodes and movies. Many people who enjoy streaming have already brought home a fire stick, and these individuals can even choose to improve their viewing experience by purchasing a Roku soundbar.
Roku has also developed an app for Smart TVs, which allows users to access all of the content that is available in the Roku archive, in addition to all of the new TV episodes and movies that are continuously being added.
However, despite everything that it has to offer, Roku devices are not without problems, as a number of users have mentioned in various online Q&A groups and discussion forums. Customers have expressed an interest in receiving explanations for these relatively insignificant difficulties, as well as information regarding solutions that they can address on their own.
If you happen to be one of such users, then this post was written specifically for you. For a problem that occurs very frequently with Roku streaming devices that results in the device being unresponsive and requiring a restart, we have created a list of eight potential solutions.
Therefore, please be patient with us as we walk you through these eight simple adjustments that any user may undertake without putting the equipment in danger in any way. Without further ado, I will now walk you through the steps you may take to resolve the issue so that you can resume your continuous sessions of high-quality streaming immediately.
Roku Keeps Freezing And Restarting Issue
Ensure That You Have The Latest Version Of The Firmware
The Roku streaming player, like so many other electronic devices, is dependent on software upgrades to address any impending minor problems. The manufacturers of these devices, much like the manufacturers of smart televisions, laptops, smartphones, and a great many other types of electronic equipment, are unable to foresee every possible problem that may crop up while using these products.
Therefore, as users report them, manufacturers are able to design new forms of defences or remedies to these concerns, which are most often distributed in the form of updates. This process continues as long as users continue to report them.
It is important to make sure that your Roku streaming player is always up to date because these upgrades help improve the system’s overall security and typically resolve any problems that the devices may be experiencing.
To enter the settings of your player, you need to click on the home button (the one that looks like a house), then you can check to see if it is operating with the most recent version of the firmware. When you get to the general settings, scroll down until you see system options, and then click on it.
After that, select system updated to proceed to the subsequent screen, where you can select “check now” to determine whether or not any updates are currently available for your device. After you have selected that choice, the system should automatically download and install the update package; therefore, you can relax and give it some time to work on improving the level of security and addressing any problems that it finds.
It is always a good idea to give the system a restart after installing updates, so that it can execute the new version of the firmware from a fresh starting point. If you have any questions about this topic, feel free to contact us at any time.
You could try restarting the device.
After making any modifications to the software or configuration of the system, it is recommended that you restart the device as was described at the conclusion of the last patch. If you have performed the firmware update and restarted the device, but you are still experiencing issues with it freezing and restarting unexpectedly, you will need to conduct a hard reset.
Unplugging the power cord from the back of the box, waiting a minute, and then plugging it back in is an easier alternative to going into the menu and selecting the option to restart the device. It is expected that this forced restart will assist the system in removing any unwanted temporary files that may be affecting its performance.
Try Out Different Methods Of Resetting It.
There are a number different ways that the Roku streaming player can be reset, and we strongly suggest that you try each of them before resorting to more extreme measures. You can also try pressing and holding down the reset button located on the Roku box in addition to the two forms we provided you in the previous repairs.
Find the button, which is typically located on the rear of the packaging, and maintain pressure on it for around twenty seconds. This should force the system to clear the cache and erase any temporary files that aren’t wanted in its current state.
You also have the option to use the remote control to navigate to the main menu, where you may then scroll down and pick system settings, followed by advanced system settings. You will then be able to choose the option that allows you to “factory reset everything” and give the system some time to get back to the state it was in before it was used for the first time.
When it is in such a clean state, there is a good probability that the system will be able to resolve the issue with freezing and restarting.
Remove the headphones and see if it helps.
When consumers reported the freezing and restarting issue with their Roku box in online forums and Q&A communities, many of those users claimed that the issue only happened when headphones were being used.
It would appear that any disruption to the connection between the headphones and the television could cause the streaming session to be terminated until the issue is resolved.
Therefore, in the event that you encounter the problem that has been described in this article, simply remove your headphones, and the Roku box will automatically locate the audio line of the TV.
Put the Remote back together.
If you eliminated the headphones from the equation and your Roku box continued to freeze up and restart itself in the middle of your streaming sessions, you will likely need to investigate the possibility that the problem is being caused by the remote control.
It goes without saying that you can’t just throw away the remote and take care of everything by yourself because we don’t live in the Stone Age anymore, but you can always reconnect it if you want to.
The technique for reconnecting the remote control is, thankfully, not too difficult to carry out. Simply pull the cover down on the rear to expose the battery compartment, take the batteries out, and then replace them after waiting for at least thirty seconds.
Make sure that the lid is closed all the way, as the right configuration of the lid determines whether or not the batteries will make contact with the terminal. After that, all you need to do is power on the Roku box and give it some time to re-establish the connection by itself.
Remove yourself from the Nintendo Switch’s wireless network.
If you own a Nintendo Switch and use a Roku box to play games like Shield or Pokémon Sword, there is a possibility that the console is the source of the freezing and restarting problem. If this is the case, you will need to contact Nintendo for assistance.
Before you sit down in front of your Roku box to enjoy some streaming sessions, you need to ensure that you have disengaged from the Nintendo Switch’s Wi-Fi network or even turned off the Wi-Fi entirely.
At addition to this, after you have severed or disabled the Wi-Fi connection that the Nintendo Switch has with the Roku, you need perform a thorough reset on the Roku by unplugging the power cord that is located in the back of the box. It is important to keep in mind that you should wait for at least a minute after unplugging the power cord from the Roku box before reconnecting it and turning it on.
Putting the Nintendo Switch into aeroplane mode is yet another method for turning off the Wi-Fi functionality of the console. Despite the fact that we advise shutting the Nintendo Switch Wi-Fi network entirely or completely disconnecting from it, there is another, simpler alternative available.
Check the Roku’s configuration or settings to ensure everything is working properly.
In the event that you are confident in your knowledge of technology and decide to configure your Roku box on your own, there is always the possibility that you will run into some problems. The vast majority of users will be able to execute the configuration on their own and adjust the settings to fit them to their preferences; nevertheless, doing so might not be a smart idea for some people.
An improper pick has the potential to trigger a chain reaction of effects, which may culminate in the device being unresponsive and requiring a restart.
Should you try to complete the setup of the Roku box or fool about with the settings and discover that the freezing and restarting issue emerged thereafter, all you need to do is return to the configuration and settings that were in place before you made any changes.
Be careful that installing additional apps may also cause problems with the Roku streaming box, since these programmes may dispute connectivity with the primary functions of the Smart TV. If this happens, the Roku streaming box may not function properly. When it comes to the applications that you put on your computer, it’s probably a good idea to take extra precautions and perform some basic research to ensure that they are compatible with each other.
Examine the Various Channels
Some users also claimed that the issue of the channel stalling and needing to be restarted only occurred with a single channel. There have been a few more people who have noted that it occurs on a limited number of channels.
In any event, a decent and simple solution is to uninstall the channels that are malfunctioning and then reinstall them after a few minutes have passed. Because there is always the possibility of a communication problem between the channel and the servers while it was being first installed, restarting the process may liberate it from the issue and allow it to function normally.
Last but not least, as you work through the process of removing problematic channels that may be the source of the problem, make sure to take your time and delete all of the channels that you never watch. This will hopefully clear up some space and allow your system to function more smoothly.