Error 104 is a common issue that Android users experience. It typically occurs when you try to install or update an app from the Google Play Store. This problem can be challenging to solve, as it often results in apps not launching or crashing. In this blog post, we will discuss some of the most common solutions for Error 104 and how to apply them. We will also provide a step-by-step guide on how to fix Error 104 in Google Play Store.

What is Error 104?

Error 104 is one of the most common Android errors that users face. It’s also one of the most frustrating because it can’t be easily resolved.

Error 104 typically occurs when an app tries to access an insecure resource or when it tries to use a library that’s not installed on the device.

Here are some solutions to Error 104:

  • Check if the app is using any secure resources: If your app needs to access sensitive data, make sure that it’s using secure methods instead of insecure ones. For example, if your app needs to access a login credential, use a persisted Secure Socket Layer (SSL) certificate instead of using an unencrypted HTTP request.
  • Verify that the app is installed: If you’re having trouble downloading or installing an app, make sure that it’s actually installed on your device and listed in the Play Store. Go to Menu > Settings > Applications and check for any apps with suspicious permissions (for example, those that require access to phone features).
  • Enforce App Permissions: Sometimes apps try to access resources that they don’t have permission to use. You can prevent these kinds of mistakes by setting appropriate permissions for your apps in Settings > Security > Apps. Make sure you read the permissions carefully and give each app only the permissions it needs.
  • Disable USB debugging: If you’re not able to fix an issue by following steps 1-3, then you may need to disable USB debugging on your device. This will prevent the app from communicating with the Android system directly.

What is Error 104 in Google Play Store?

If you are getting Error 104 in Google Play Store, here are some troubleshooting tips that can help.

  1. Verify your device’s eligibility: Make sure your device meets the requirements to install and use Google Play Store. For a full list, see our device compatibility page.
  2. Check for updates: Install any available updates for your device or Android OS. Google may have released an update that fixes this issue.
  3. Clear cache and data: If you’ve tried the first two steps and still experience Error 104, try clearing your cache and data on your device. This will help refresh your app and media files and may fix the problem.
  4. Try a fresh install: If the first three steps haven’t worked, try reinstalling Google Play Store from its original source—the Android Market—rather than from an apk file you downloaded from elsewhere. This ensures that you’re installing the latest version of the app and should fix most issues with it.

How to Fix Error 104 in Google Play Store?

If you are facing Error 104 in Google Play Store, then there is a good chance that you have been hit by the new security update which was rolled out recently. This error typically occurs when you try to install an app from Google Play Store and get an error message like “This app cannot be installed because it is not compatible with your device.” If this happens to you, there are some quick steps that you can take to fix the issue. First, make sure that your device is up-to-date.

Go to Settings > System > System Updates and check for updates. If there are any available, install them. Next, make sure that your phone is connected to a reliable internet connection. This is especially important if you are trying to install an app from outside of the country.

Finally, make sure that the app that you are trying to install is compatible with your device. To do this, go to the app’s page on Google Play Store and look for the “Compatibility” tab. On this tab, you will see a list of devices that this app is compatible with. If it isn’t listed here, then it probably isn’t compatible with your device and you won’t be able to install it.

4 Ways to solve Error 104 in Google Play Store

There are few ways that you can solve Error 104 in Google Play Store. One way to solve this error is to clear your browser cache and cookies. If this doesn’t work, you can try re-installing the app on your device or using a different browser. Additionally, you can try contacting Google Play Support for help.

#1. Clearing Cache and Data

If you are facing any error like “Google Play Store unable to verify your device”, clearing cache and data may help. Clearing cache and data makes Google Play store think that your phone is new and has never been used before. This fixes a problem where Google Play store might not be able to recognize your device or you might have missed some updates.

The process of clearing cache and data is slightly different for each Android phone, so be sure to follow the instructions that come with your phone’s operating system. For most phones, these steps will involve turning off the phone, accessing the settings menu, selecting “Storage” and then “Clear Cache & Data.”

#2. Remove and add Google Account

If you are having trouble downloading or installing an app from the Google Play Store, there may be a problem with your account.

To solve this issue, follow these steps:

  1. Verify your account information. Make sure all of the details in your Google Account match the details in the Google Play Store. If they don’t match, correct them.
  2. Remove any non-Google apps from your device. If there are any non-Google apps on your device that you don’t use or can’t find, they may be causing problems with the Google Play Store.
  3. Delete any cached files associated with the Google Play Store app on your device. This includes files in your cache folder as well as any files stored in external storage (like SD cards).
  4. Clear your browser’s cache and cookies if you’re having problems accessing the Play Store website.
  5. Try reinstalling the Google Play Store app from within the app store on your device if it’s installed already. If that doesn’t work, try uninstalling and reinstalling it from within Android Settings.

#3. Wipe cache partition from Recovery Mode

If you are facing Error in Google Play Store, then one possible solution is to wipe cache partition from Recovery Mode. This will fix the issue and your app will be back up and running.

Follow these steps to do so:

  1. Boot your device into Recovery Mode by turning it off and then pressing and holding the Volume Down key while turning it on. Release the Volume Down key when you see the Android robot sign appear on screen.
  2. When you are in Recovery Mode, choose Wipe Cache Partition. You will need to confirm this action by selecting OK.
  3. Once the cache partition has been wiped, select Reboot system now to restart your device.

#4. Factory Reset your Phone

Factory resetting your phone will erase all of its data, settings, apps, and user data. If you have installed any custom ROMs or mods on your phone, this process may not work correctly and you may need to restore your phone from a backup.

This process can be performed by going to Settings -> Backup & reset -> Factory data reset. In the next screen, select Erase everything. Confirm your choice by tapping Reset phone. Your device will restart and after it finishes booting up again, you will be asked to set up your new device.


If you’re experiencing Error 104 in Google Play Store, there are a few things that you can do to try and resolve the issue. First, make sure that your device is up-to-date and that you have the latest version of Android installed. If you haven’t installed any updates recently, go ahead and install them now. Next, clear your cache and data on your device. Finally, check to see if Google Play Services is enabled on your device.

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