What does Computer Support mean?
Computer support refers to the provision of diagnostic, troubleshooting, and repair services for a computer or other similar device. End-users can access specialized computer management and maintenance services remotely or locally at their office.
Computer support is different from technical support. This is the general term for IT-based support services.
Techopedia explains Computer Support
A computer support technician, or another service provider that provides computer support, can assist. The assistance provided can include general computer operations, as well as hardware and network problems. Remote support requires that the end-user log in to the computer to resolve the problem. Local computer support fixes problems by physically operating it.
You can also get assistance via chat, email, or phone.