Mobile Data Not Available While On Call: 3 Ways To Fix

Since the turn of the century, there has been a significant increase in the rate of progress made in mobile phone technology. Since the heady days of solely utilising cellphones for calls and messages, we have come a long way with their usage.

These days, we use them to access our online banking, as well as social media sources, and we even occasionally use them to work online. It seems like with each new revolution in the world of phones, we receive something that is both more advanced and more advanced than anything we could have ever imagined before.

The most recent development, known as 5G, has made it possible to send data over wireless networks at speeds that were previously unimaginable. Simply said, it’s the capacity to have any piece of knowledge in the world instantly accessible at your fingers. However, with all of this brand-new technology comes the possibility that things will occasionally behave in an unexpected way.

It is a wonderful experience whenever everything operates in harmony with one another; however, it is unrealistic to anticipate that this will occur one hundred percent of the time. We’re just not quite at that point yet. The best that we can hope for is to be ready for a few bugs and to know what to do if and when they appear.

One of these issues that occurs more frequently than the others is the one in which the data function on your device suddenly stops working when you are on the phone with someone. The good news is that all of the advice that you will require to find a solution to this problem can be found right here! Let’s get straight into it!

Fixing the Problem of Your Mobile Data Being Unavailable While You Are on a Call Step 1: Attempt to Turn on VoLTE

To begin, “VoLTE” is an acronym that stands for “Voice over Long Term Evolution.” What you may not have known is that your voice calls are still being carried through some pretty basic 2G and 3G networks that were expressly meant to cater for voice calls. This is something that was specifically designed to accommodate for voice calls.

Even better, it functions significantly better than making a voice call while connected to either 4G or 5G. In order for everything to function more effectively on its own, there must therefore be a separation. You will see a significant improvement in the quality of your conventional voice calls using this method, and they will not disrupt your data connection in any way.

To make a long tale short, it is recommended that VoLTE be enabled at all times. This is because it enables users to make phone calls across 4G LTE networks. If you are seeking for instructions on how to accomplish it, all you need to do is go into the settings menu for “mobile data,” and you will find it there. While you are there, I have a few additional suggestions for improving this.

You can activate a mode that is referred to as “voice and data” by selecting it from a second menu that is located under the VoLTE header. When you do this, you will effectively ensure that your LTE will thereafter support both calls and data when you require it to do so simultaneously. In essence, it ought to put an end to the issue that you have been dealing with for an endless amount of time.

An afterthought is that it is still possible to experience this difficulty even while using a connection that is either 2G or 3G. It isn’t restricted to simply 4G and 5G networks however. Making the switch to VoLTE will still be beneficial to you.

2. Make sure that your advanced calling settings are correct.

Check Your Calling Preferences and Advanced Settings

In the event that your phone does not have the capability to use VoLTE, there is a different setting on your phone that you will need to pay attention to. It is present on most phones, but if it is configured incorrectly, it can cause a fair lot of mayhem and confusion. So, let’s have a look at it and make sure everything is in working order, shall we? In order to do this, you will first need to open the menu that is associated with your settings.

After that, navigate to the “advanced settings” section of the options menu. From this point on, all that is required of you is to activate the “advanced calling” feature. That is everything else that has to be done.

Because of this, your mobile data will continue to function as it typically does even when you are on the phone call. We can only hope that this puts an end to the whole ordeal. In such case, there is still one more recommendation left to make.

3. Get in touch with the company that provides your network.

Make contact with the company that operates your network.

If none of the solutions presented above have been successful for you up until this point, there is a significant likelihood that the issue lies with something on your end of things that cannot potentially be solved.

At this point, everything on your phone is configured to allow data and calls to be made simultaneously; therefore, our best assumption is that there is some kind of issue with the settings on the side of your network carrier that is causing this problem.

This leaves only one option that is likely to be successful. You should discuss this matter with those who are more knowledgeable than you. While you are speaking with them, be sure to inform them of the steps you have taken thus far to address the problem and the solutions you have attempted.

They might be able to pinpoint the cause of the problem considerably more quickly if they do it this manner. There is a good probability that you are not the only one dealing with this problem right now; in fact, the likelihood of this happening is rather significant. In terms of them actually getting around to fixing things, this is certainly helpful.